Abstract – 3 Ways You’re Not Thinking About Turnover

Tuesday 12:00 – 1:00 PM

Session Description

Henry Ford once reportedly posed this question: “Why is it every time I ask for a pair of hands, it comes with a brain attached?” Contrast this to Taiichi Ohno’s quote, “People don’t go to Toyota to work, they go there to think.”

The important difference is having a highly-engaged versus a disengaged workplace. Consider these facts:

  • 3.5 million people in the USA quit their jobs every month
  • 67% of employees report feeling disengaged from their jobs on a daily basis
  • 76% of employees report “feeling tired” at work (15% have actually fallen asleep!)

Work is hard enough; trying to do so with an unmotivated, tired, overwhelmed and overworked team is impossible.

In this interactive program, we expand upon the real reasons people come to work and what you can take action on immediately to create an organization people can be excited about coming to. We’ll share proven tools and techniques that will help you garner support for your change, giving you the absolute best chance for sustained organizational success.


Paul Critchley

Paul Critchley is a recognized thought leader on employee engagement and management interaction, and has helped businesses around the world achieve greater levels of success through the application of Lean techniques. He has been a featured guest on many podcasts and radio shows, including Gemba Academy’s Lean podcast, WHYN Springfield’s “The Engine”, Mark Graban’s Lean Whisky, and has also been a writer and contributor to Industry Week and Quality Magazines numerous times.

Paul is a former Board Member of the Northeast Region of AME, holds a B.S. in Mechanical Engineering, a M.S. degree in Management and a M.S. in Organizational Leadership.

He is passionate about Lean and creating organizational cultures that are sustainably engaged. He co-authored his first book – The Whole Professional, A Collection of Essays to Help You Achieve a Full and Satisfying Life to bring a fresh perspective on Work/Life Balance and how individuals and organizations can work together to achieve greater levels of attainment.