CHRO Track Only – Preparing for Success in the Era of AI

Tuesday 8:00 – 9:00 AM

Session Description

By 2030, Artificial Intelligence will add $15.7 Trillion to the global economy according to PwC and Accenture. AI is expected to impact between 60% – 100% of jobs. AI is being deployed in HR Management and L&D.

In 2019, Dale Carnegie conducted a survey, asking more than 3500 employees around the world (CEOs to individual contributors) questions about their expectations for AI and their own organization’s agility.

AI will have a profound impact on people, engagement and culture. Achieving the potential of AI depends on a successful partnership between humans and machines. As organizations introduce AI and other forms of technology, it’s critical for leaders to have a clear understanding of how it will impact people and how to prepare them.


Michael Francoeur

Mike Francoeur represents one of the world’s largest professional talent development training organizations–Dale Carnegie. With over 100 years of experience, Dale Carnegie Training helps improve the performance of individuals and teams.

Mike is a graduate of Villanova University. He began his professional career with Dale Carnegie in 1981. In 1988, Mike took over the business locally. For 30 years Mike Francoeur has been President of Dale Carnegie Training® in Central and Eastern, CT. He lives in West Hartford, CT, is married and has 4 grown children.