Transforming the Human In Human Resources® – Lessons From The Butterfly

Wednesday 4:15 – 5:15 PM

Session Description

Workforce statistics regarding the lack of management training in the workplace and their result on employee engagement continue to go unaddressed and therefore unchanged. There is a critical need for consistent, effective management training particularly related to soft-skills and managing the HUMAN element. Lessons From The Butterfly highlights essential soft-skills required to improve the Human connection and ensure “no matter how tough the conversation, every employee walks out of your office with their dignity intact.”


Lisa Perez, SPHR; SHRM-SCP

Lisa I. Perez, founder of HBL Resources, Inc., a full-service Human Resources consulting firm. She has also founded National Management Training week and The Complete Manager Makeover Membership & Training platform where she trains human resources compliance strategies and effective communications techniques so they reduce liability, communicate confidently and improve engagement. Lisa’s goal is “To ensure that, regardless of the conversation being held, every individual walks out of a manager’s office with their dignity intact”. She is the recipient of two 2020 Silver Stevie® Awards for Entrepreneur of the Year and Human Resources Professional of the Year.

Originally from Brooklyn, NY, she is a wife, mom, grandma and craftgeek.