Stop The Blame Game! – Creating Team Accountability

Wednesday 12:30 – 1:30 PM

Session Description

Any team, whether it’s in healthcare, sales, customer service, operations or administration, is only as strong as its weakest link. If any member of the team is not accountable and fails to follow through on commitments, the entire team suffers. Accountability is not just a popular buzz-word.
It’s a mind-set and a skill-set that can be learned and practiced until it becomes a discipline and then a character trait.

This program gives you the tools you need to create an environment wherein everyone on the team trusts when a commitment is made, there will be follow through.


Lauren Schieffer, CSP, CSP

As the daughter of a career Air Force officer, Lauren Schieffer, CSP gained an ability to adapt to changing circumstances with grace and humor. She helps build significant leaders by sharing lessons learned from “The Colonel” and 20 years in business with corporations, associations, and non-profits across the globe.

Relatable for everyone from custodial staff to C-Level executives, Lauren is a master storyteller, delivering insightful, and relevant content that empowers people to absorb and act upon what they’ve heard – with a dry sense of humor that keeps them chuckling while they’re learning.

Her enthusiasm is infectious and her passion unmistakable.